Privacy Policy

Datenschutzerklärung gemäß DSGVO

Last updated: [Date]

1. Data Controller

The data controller responsible for data processing on this website is:

Winkler & Siebenwurst Solutions GmbH
[Street Address]
[ZIP Code] [City]
Germany
Email: [privacy@factorylinepro.com]
Phone: [+49 XXX XXXXXXXX]

2. Data Protection Officer

[If applicable:]
[Full Name]
[Email Address]
[Phone Number]

[If not applicable: "We are not required to appoint a data protection officer."]

3. Overview of Data Processing

Types of data processed

  • Inventory data (e.g. names, addresses)
  • Contact data (e.g. email, phone numbers)
  • Content data (e.g. text entries, photographs)
  • Usage data (e.g. pages visited, interest in content, access times)
  • Meta/communication data (e.g. device information, IP addresses)
  • Contract data (e.g. subject of contract, term, customer category)
  • Payment data (e.g. bank details, invoices, payment history)

4. Hosting

This website is hosted by [Hosting Provider Name].
[Hosting Provider Address]
Privacy policy of the hosting provider: [URL]

The hosting provider processes the following data on our behalf: IP addresses, contact requests, meta and communication data, contract data, contact details, names, web page access, and other data generated through a website.

The legal basis for data processing is Art. 6 (1) (f) GDPR (legitimate interest) and, where applicable, Art. 6 (1) (b) GDPR (contract performance).

5. General Information and Mandatory Disclosures

Data protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g. communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

6. Your Rights

You have the following rights with respect to your personal data:

  • Right of access (Art. 15 GDPR) — You can request information about your processed personal data.
  • Right to rectification (Art. 16 GDPR) — You can request the correction of inaccurate data.
  • Right to erasure (Art. 17 GDPR) — You can request deletion of your data under certain conditions.
  • Right to restriction (Art. 18 GDPR) — You can request the restriction of processing of your data.
  • Right to data portability (Art. 20 GDPR) — You can request to receive your data in a structured, machine-readable format.
  • Right to object (Art. 21 GDPR) — You can object to the processing of your personal data at any time.
  • Right to withdraw consent (Art. 7 (3) GDPR) — You can withdraw any consent given at any time.
  • Right to lodge a complaint (Art. 77 GDPR) — You can lodge a complaint with a supervisory authority.

7. Data Collection on This Website

Server log files

The hosting provider automatically collects and stores information in server log files, which your browser automatically transmits. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. The basis for data processing is Art. 6 (1) (f) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

8. Contact Form and Email Contact

If you contact us via the contact form or by email, your details from the inquiry including the contact data you provided will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

The processing of this data is based on Art. 6 (1) (b) GDPR if your request is related to the performance of a contract, or Art. 6 (1) (f) GDPR if the inquiry is based on our legitimate interest.

The data you send to us via the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions — in particular retention periods — remain unaffected.

9. Registration and Customer Portal

You can register on our website to access additional functions. We use the data entered during registration only for the purpose of using the respective offer or service for which you have registered.

The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Statutory retention periods remain unaffected.

Legal basis: Art. 6 (1) (b) GDPR (contract performance).

10. Payment Processing

[If applicable: describe payment processor, e.g. Stripe]

For payment processing, we use the services of [Payment Provider Name]. Your payment data (e.g. name, payment amount, bank details) is transmitted directly to [Payment Provider Name] and processed there.

[Payment Provider Name] is subject to the European Payment Services Directive (PSD2) and is obliged to implement appropriate security measures.

Privacy policy of [Payment Provider Name]: [URL]

11. Analytics and Tracking

[If applicable: describe analytics tools used, e.g. Plausible, Matomo, Google Analytics]

[If no analytics: "We currently do not use any analytics or tracking tools on this website."]

12. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device by your browser. They do not cause any damage.

We use the following types of cookies:

  • Technically necessary cookies — These are essential for the operation of the website (e.g. session cookies, authentication). Legal basis: Art. 6 (1) (f) GDPR.
  • [Optional: Analytics cookies] — [Description]. Legal basis: Art. 6 (1) (a) GDPR (consent).

You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to accept cookies for certain cases or to exclude them in general, and to activate the automatic deletion of cookies when closing the browser.

13. External Services and Content

Google Fonts

This website uses Google Fonts for uniform font display. When you access a page, your browser loads the required fonts into its browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to Google's servers. This gives Google knowledge that our website was accessed via your IP address.

The use of Google Fonts is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in a uniform presentation of the typeface on our website.

More information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy.

14. Data Retention

We store your personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by law (e.g. tax and commercial law retention obligations). After the respective purpose or deadline has expired, the data will be routinely blocked or deleted in accordance with statutory provisions.

Typical retention periods:

  • Tax-relevant documents: 10 years (§ 147 AO)
  • Commercial documents: 6 years (§ 257 HGB)
  • Contract data: duration of the contractual relationship plus statutory retention periods

15. Changes to This Privacy Policy

We reserve the right to update this privacy policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new privacy policy on this page.